TERMS AND CONDITIONS

This website and online store is operated by Dargan Dental Ltd. Nothing in this website should be construed as a proposal of a contract with anyone who uses it. The following Terms of Use relate to Dargan Dental Ltd’s relationship with you regarding both the use of it's products, the online store, and this website.

Your use of our website (both viewing and purchasing) implies your understanding of the following:

Dargan Dental Ltd owns the information on this website. Dargan Dental Ltd. provides this information solely with the intention of supplying you with information about our products and selling you our products (the Service). This material may include unintentional errors or inaccuracies and may be updated and/or corrected at any time.

The information placed on our site belongs to Dargan Dental Ltd. This will include the FlossiO brand, FlossiO logo, sub branding, trademarks, packaging designs, and product designs.

Dargan Dental Ltd. does not grant a license for commercial use. You may not modify, publish, transmit, distribute, perform, participate in the transfer of sale, create derivative works of, or in any way exploit, any of the Content, in whole or part. Downloaded material remain the property of Dargan Dental Ltd. Modification of the Content, or use of the Content for any other purpose, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited without the prior written permission of Dargan Dental Ltd.

Dargan Dental Ltd may use your comments and ideas made via the site for any purpose at any time, including commercial profits. You will not be monetarily rewarded for Dargan Dental Ltd’s use of any of your communication. You are responsible for the legality of the comments or ideas that you submit through the Dargan Dental Ltd. site. In the event of your breach of these Terms of Use, you agree to compensate Dargan Dental Ltd., against any and all costs, claims, demands, expenses, and liabilities.

Dargan Dental Ltd. makes very effort is to ensure the information contained in this site is correct and up to date. However it is intended as a guide only and Dargan Dental Ltd. does not claim that the information is correct. You should visit your dentist every 6 months and dental advice should always be sought from a qualified dental practitioner.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may only be available exclusively through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear on the website. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obliged, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit/debit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, which may include payment information such as credit/debit card data, so that we can complete your transactions and contact you as needed.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We will not be obliged to update, amend or clarify information on the website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website or on any related website, should be taken to indicate that all information on the website or on any related website has been modified or updated.

Prices shown on our website may or may not include taxes and/or VAT. Payment via the online shop is safe and secure and takes place over an encrypted webpage.

We may from time to time run competitions, free prize draws and/or other promotions on the website and/or Social Media. These will be subject to additional terms and conditions that will be made known to you at the relevant time.


We may use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services. We may also use cookies to manage the online shop including your shopping cart.

Pop ups and links on this website may take you to outside sites. Linking to a third party website is at your own risk. We do not approve, and we are not responsible for any content, data, opinions, advise or statements of a linked third party website. Dargan Dental Ltd provides these links merely as a convenience and no endorsement is implied. If you are in any way unhappy with this site or any of these Terms of Use, you should stop using the site. Dargan Dental Ltd. may update these Terms of Use at any time. Updated Terms of Use will appear in this site and are effective immediately. Continued use of this site after any such changes constitutes your consent to such changes. Should you have any queries or concerns concerning any part of this site, please feel free to contact us.

Dargan Dental Ltd. is not accountable or liable to any person for any direct or indirect loss. This includes any damage (whether actual, or consequential), injury of any kind resulting from your use this site, or from any information provided in this site. Dargan Dental Ltd will not be liable for any loss or damage to teeth, gums, or dental restorations (including, but not limited to, fillings, crowns, veneers, bridges, implants) caused by the use of it's products, whether or not purchased on this website.

The laws of Ireland will govern all aspects of these Terms of Use.

Disclaimer

Although Dargan Dental Ltd makes every effort to ensure that the content of this site is up to date and correct, Dargan Dental Ltd. makes no endorsement as to its accuracy. Dargan Dental Ltd. does not guarantee that this site or the server that makes it available does not contain any viruses or other damaging contents. Dargan Dental Ltd. does not warrant that this site will be compliant with all or any hardware or software, which you may use. Occasionally, Dargan Dental Ltd. may make alterations to this site, and therefore does not guarantee that this site will always be available.

Returns

In the event of receiving incorrect items we will send out the correct items. We must be informed within 28 days. Correct items will be sent on receipt of the incorrect items unopened. You must contact us before sending back items. Unwanted items can be returned within 28 days for a refund or replacement as long as they are unopened in the original packaging. You must contact us beforehand.
Faulty items will be replaced if returned within 3 months of purchase or within any guarantee period, if longer, and if the items are confirmed as faulty by us. Damage caused by incorrect usage or caused by either dental restorations or teeth (such as shredding or tearing of the floss) will not be considered a fault. Refunds will only be made if supported by purchasing documentation or reference. You must contact us before sending back items. Please e-mail returns@flossio.com to organise a return.

If you are entitled to a refund, your credit/debit card account will be credited within 14 days.


ADDITIONAL FLOSSIOSTORE TERMS OF SERVICE

This online store ("FlossiO Store, "site", "website") is operated by Dargan Dental Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Dargan Dental Ltd. Dargan Dental Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
When an order is placed through the FlossiO online store you agree for all information to be shared with Dargan Dental Ltd's distribution partners for the purpose of being able to process and dispatch your order.

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example competition entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall WisdomToothbrushes, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Dargan Dental Ltd and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

**********************************************************


PRIVACY POLICY

What information do we collect about you?
We collect information about you when you register with us, request a quote or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions or contact us in any form. Website usage information may be collected using cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account, respond to any contact you make with us, investigate feedback and survey submissions and, if you agree, to email you about other products and services we think may be of interest to you.
We may use your information collected from the website to personalise your repeat visits to our website.
Dargan Dental Ltd. will not share your information for marketing purposes with any other companies.
We use some third-party services in order to take payment, fulfil, and dispatch your order. Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. You can view our fulfilment partner's Privacy Policy here. This will open a new window. You can view our delivery partner's Privacy Policy here. This will open a new window. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing
As an existing or potential customer of Dargan Dental Ltd, we believe you to have a legitimate interest in receiving relevant information about the products and services we provide. You have a right to opt-out at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you do not wish to be contacted for marketing purposes, please e-mail stop-marketing@flossio.com.

FlossiO Store
FlossiO store is located on an encrypted site page (https). Payments will be processed by Paypal Inc and all order details will be encrypted. Paypal adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard). Paypal will only transfer information they collect to third parties where required to do so by law. Please see Paypal's Privacy Policy here. This will open a new window.

How long we store your data for
Whilst we consider you to still be an active customer we will continue to securely store your data. We will keep your data for 7 years from when we last considered you to be a customer.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail account@flossio.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
We may use cookies. Cookies are text files placed on your computer to collect internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We may use cookies to save the items added to your cart and personalise your website experience. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However some of our website features, including the shopping cart, may not function as a result.

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the cloud. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators, providing other services relating to website activity and internet usage and serving adverts based on the pages you visit. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. See Google’s privacy policy here. This will open a new window.

Other websites
Our website may contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 3 February 2021.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by e-mail at account@flossio.com or write to Dargan Dental Ltd, P.O. Box 13138, Dublin 15, Ireland.